Case Studies

Financial services

Tesco Bank

Tesco Bank: Providing seamless lockbox cheque processing to leading UK bank

Public sector

Kirklees Council

Kirklees Council were looking for ways to reduce their operating cost due to tightening budgets and increasing financial pressure.

Financial services

Nationwide

More than one million secure member payments delivered

Utilities

Sue Ryder

Back scan gift aid consignment provides end-to-end audit trail for Sue Ryder

Utilities

Westfield Health

How automation transformed the customer experience and claims form processing

Utilities

Water Plus

How enhanced payment allocation and processing improved customer journeys

Financial services

Brightwell

Inbound and Outbound Solutions Managed by One Dedicated Team for Brightwell

Healthcare

St John Ambulance

Injecting urgency into fundraising through innovative campaigns

Healthcare

Bupa

Customer journey analysis for a more personalised communication strategy

Hospitality

Greene King

Mobile apps to improve customer loyalty for UK's largest pub retailer

Retail and leisure

Wickes

Making loyalty mobile for retail giant