Consumer Duty infographic

The Financial Conduct Authority’s Consumer Duty requires financial communications to be clear, accurate, and fair.

By ensuring your communications meet these requirements, customers are more able to make informed, timely decisions and are less likely to overlook or ignore the information altogether.

We understand that getting customers to read financial communications, let alone understand them, isn’t always easy. That's why we've created a useful guide to help you create consistent and quality communications every time. Fill out the form to download now.