Fulfilling Customer Experiences
Our innovative fulfilment solutions combine multi-disciplinary expertise with custom technology and operational excellence to deliver eCommerce, contract manufacturing and contract packing services that drive revenue growth and efficiency for our clients, worldwide.
Fulfilment Solutions at a Glance
How our Fulfilment Solutions Help You
Smart Selling. Seamless Delivery.
eCommerce
Our eCommerce service helps brands sell and deliver with speed, security and flexibility. We support both B2C and B2B models through an integrated storage and distribution network, including secure bonded facilities for sensitive items. Customers enjoy a branded online ordering experience, while real-time processing and track-and-trace provide full visibility. We also offer seamless system integration and advanced personalisation, including print-on-demand and data matching, for a more engaging customer journey across every channel.
Creative precision. Operational impact.
Design
Our design service combines creativity, technical precision and operational efficiency to help brands grow through better products, packaging and customer experiences. We support development from concept to execution, using smart personalisation and pack design to extend ranges and unlock value. Our team ensures brand consistency with expert artwork adaptation, while custom solution design optimises workflows, automates production and enables secure, compliant data use. Whether launching something new or refining what you offer, we design with purpose and improve performance.
Global Reach. Local Control.
Complex Category Management
We manage complexity across global supply chains with end-to-end procurement, logistics and fulfilment solutions that remove friction and unlock value. Our teams transform procurement, processes and operations, helping brands cut waste and gain control across product categories. We offer flexible stock financing and integrated 3PL services for both B2B and B2C fulfilment - from global eCommerce and category management to track and trace, real-time reporting and ERP integration. With seamless links to co-packing and co-manufacturing, we simplify the complex so you can scale with confidence.
Agile production. Scalable solutions.
Co-manufacturing and Co-packing
Our contract manufacturing and co-packing services help brands design, create and scale personalised products with speed and precision. We manage everything from prototyping to automated production, with full supply chain integration and sector-specific accreditations for food standards and data security. Our co-packing solutions provide fast, flexible nearshore support for campaigns, variable demand and complex programmes. We also deliver bespoke sampling and omni-channel campaigns that connect physical and digital experiences, all driven by a single data source for maximum efficiency and impact.
Why Paragon?
We create competitive advantage for our clients. Our innovative fulfilment solutions bring together multi-disciplinary expertise, proprietary technology and operational excellence to help brands grow faster, run leaner and deliver better experiences at scale.
We have the scale, reach and infrastructure to support major brands across global markets, and the agility to tailor our solutions to local needs. Each year, we fulfil more than 1.75 million customer experiences and deliver over 58 million co-packs through our pan-European network. With a 90,000 sqm footprint and 50,000-pallet capacity, we support both B2C and B2B models with precision, resilience and speed.
Our integrated network spans seven European sites, offering nearshore co-packing and co-manufacturing solutions that help reduce lead times, increase efficiency and improve service delivery.
Our 600+ specialists span key disciplines including product and solution design, AI, data science, creative, category management, sustainability, R&D and global logistics. This depth of expertise allows us to support every stage of your fulfilment journey, from concept and prototyping through to final-stage personalisation, distribution and customer engagement.
We’re leaders in secure, data-driven customer communications and hyper-personalisation, with decades of experience delivering complex, multi-language, multichannel programmes for global brands.
Our capabilities in ultra-personalisation and multichannel campaign delivery help brands stand out in competitive markets. From bespoke subscription models to custom gifting and promotional campaigns, we design and deliver experiences that are tailored to your customers and optimised for impact.
By combining data, creative and fulfilment expertise under one roof, we make personalisation scalable, secure and commercially viable.
We don’t believe in off-the-shelf solutions. Our fulfilment models are designed around your goals, whether that’s cutting lead times, managing risk, reducing waste or unlocking new revenue streams. We offer:
- Flexible, modular solutions that integrate with your existing systems (including SAP, Magento and Shopify)
- Procurement transformation and supply chain optimisation for year-on-year savings
- Carbon-conscious operations, supporting your sustainability goals without compromising profitability
- Track-and-trace capabilities and streamlined workflows that enhance visibility and control
With an end-to-end approach - from design and production to delivery - we simplify complexity and deliver measurable results across your value chain.
We enable rapid product development and scalable execution without sacrificing quality, compliance or control. Our in-house design and automation capabilities accelerate time to market while maintaining the highest standards of security and regulatory compliance, which is particularly important for clients operating in sensitive or highly regulated sectors.
Whether you’re launching a new proposition or scaling an existing one, we help you move quickly and with confidence.
Trusted by Leading Brands
Case studies:
Molson Coors: Staropramen
Molson Coors asked us to support a Staropramen promotional campaign, which saw 35,000 tankard glasses offered free to their customers with purchased packs.
Wonderbox
As Wonderbox expanded its presence across Europe, it required a fulfilment partner capable of supporting its international growth with a fast, agile and highly controlled logistics solution.
Global Coffee Brand
Our client aimed to expand its product range and elevate customer engagement through personalised pack creation, targeted sampling campaigns and enhanced unboxing experiences.
Bol
Bol’s customer service teams handle hundreds of interactions each day across their 900-strong call centre network.
Hallmark cards
Hallmark needed a trusted European partner to support the growth of its eCommerce channel and increase the personalisation of its product range.
Mosko Moto
Mosko Moto, a fast-growing adventure motorcycle gear brand, had built a loyal following in the US and was seeing increasing demand from riders across Europe and beyond.
Contact Us
Want to Find Out More?
Our team is here to help. Get in touch with a Paragon expert today to discuss your specific needs and explore how we can empower your customer interactions.
