Business Growth & Customer Engagement

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Paragon's specialist services are dedicated to achieving our clients' growth, brand awareness, customer experience and engagement goals. We support marketing, operations, and customer experience teams to automate, optimise and measure every aspect of their growth programmes.

Delivered at scale

50+ Customer experience programmes delivered daily
45+ Of the UK's 100 most successful brands work with us
25% Average saving for new client marketing spend

Creating connections with customers

We offer extensive technology-based solutions to boost brand reach and create deep and profitable connections with customers. Alongside sophisticated customer acquisition capabilities, we also provide consulting, digital product and platform development, as well as a wide range of brand and direct marketing activation services across all channels. These are supported by sophisticated fulfilment solutions and award-winning creative services, delivering customer experiences that bring your brand to life.

Our specialist solutions

Paragon has extensive experience in four specialist areas that focus on delivering our clients' growth goals: Consulting & Agency, Fulfilment Solutions, Marketing Services, and Creative Services. We recognise that companies have unique challenges, both within their own organisation and their market, so we built our specialist solutions accordingly. You can either work with our expert teams individually to overcome challenges in specific areas, or harness our entire solution offering to deliver an end-to-end growth and customer engagement programme.

    We create digital products and platforms that are connected, optimised, and built for the future to fuel your organisation's growth, creating more meaningful connections with people. We use data, insights, and unparalleled expertise to deliver solutions that achieve your business goals. Whether it's the digital experience platform that powers your website, the app that helps customers when they're out and about, or the software that powers your customer communications, we can help.

    Our key services are:

    • Digital products: Drive an unforgettable customer experience
    • Digital platforms: Connected, optimised and future-proofed
    • Technology optimisation and support: Continuous improvement to create a competitive advantage

    Find out more about our Consulting & Agency 

    We provide end-to-end fulfilment solutions to help companies deliver exceptional brand experiences and seamlessly meet their consumer and internal demand for vital physical goods. We specialise in sourcing, procurement, storage, custom production design and kitting, handling everything from low-volume, bespoke and luxury fulfilment to large-scale, Just-In-Time (JIT) demand management.

    Our key services are:

    • Pick, pack and deliver: To achieve seamless service 
    • Co-packing: Highly customisable solutions integrated to your processes 
    • Packaging expertise: Design and sourcing of sustainable packaging 

    Find out more about our Fulfilment Solutions

    We don't just deliver marketing solutions – we craft brand and customer experiences that resonate, engage and deliver measurable results. Our team of seasoned experts brings a wealth of industry knowledge and creative insight to every project, ensuring your brand receives the personalised attention it deserves.

    Our key services are:

    • Brand marketing activation: Evolving your identity 
    • Direct marketing activation: Engaging your customers
    • Marketing operations outsourcing: Connecting the dots

    Find out more about our Marketing Services

    We offer a full range of strategic design and communications services to help you better connect with your audiences. That means delivering impactful, engaging and cost-effective creative solutions across an intelligent mix of channels – all designed around a deep understanding of your visual brand and core messages, and supported by the latest collaborative workflow and marketing technology. 

    Our key services are:

    • Creative services: Connect with your audience
    • Presentation services: Keep your audience engaged 
    • Brand consultancy and management: Expertise to bring your brand to life
    • Content services: Insightful and inspiring copy 

     

    Find out more about our Creative Services 

    Trusted brands

    Aviva
    EDF
    BT group
    Direct Line Group

    Specialist Solutions

    Marketing Services

    We remove marketing campaign complexity, giving you a single source supplier and access to the best production, expertise and marketing technology in the market for faster and more effective marketing results.

    Consulting & Agency

    A digital transformation agency with the perfect blend of thinking, designing and doing. Do Business. Better.

    Fulfilment Solutions

    We take our clients’ fulfilment requirements and enable rapid and lasting service and efficiency gains, with digitally connected warehousing and logistics from strategically located sites.

    Creative services

    We offer a full range of creative services, from strategic, conceptual design to operational communications to help you connect better with your audiences.