Digital Mailroom

Transformation and digitisation

 

For large-scale organisations, the mailroom is a primary gateway for critical data. But when it remains a manual process, it creates friction. Opportunities lie in turning a costly administrative function into a high-speed engine for data accuracy and risk mitigation.

We combine process expertise with custom-built workflow and digitisation technology to deliver high-volume, digital mailroom services from dedicated sites in the UK and Europe. Our solutions transform efficiency and service levels to meet your most demanding regulatory requirements.

Digital Mailroom at a Glance

120m+ Documents digitised per annum
41 million Mail items received every year.
108m Document images hosted for clients

Enabling critical data visibility

Highly secure, automated digital mailroom

Organisations still relying on manual inbound mail processing face labour-intensive workloads and slow turnaround times. Large volumes of daily customer correspondence need to be scanned, sorted and manually indexed before they can be processed, creating delays and inefficiencies at the very start of the workflow.

Our highly secure automated digital mailroom uses OCR, ICR and AI with 24/7 cloud access to transform paper and digital mail into structured, searchable data.

With automation rates above 90% and accuracy of 99.9%, you benefit from faster processing, lower costs (typically up to 30% savings) and improved customer insight.
 

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Want to find out more?

Our team is here to help. Get in touch with a Paragon expert today to discuss your specific needs and explore how we can empower your customer interactions.