People, Planet, Partners: Nature-Based Solutions
6 min
Hi everyone, and welcome to the latest issue of People, Planet, Partners. This month, I would like to highlight the power of nature-based solutions to climate change.
The United Nations report from 2021, “Making Peace with Nature”, highlights how economic and financial systems must be transformed to recognise the value to humans in biodiversity and nature. Sir David Attenborough’s powerful advocacy for the benefits of a return to a more biodiverse environment amplifies this message.
The incredible ingenuity of people tends to make us think of human solutions to every problem. We look to technology and engineering as the answer. But this often has unforeseen negative consequences; extracting and burning fossil fuels was seen as a brilliant solution to a problem at the time, but the disastrous consequences later became apparent. Conversely, nature-based solutions often have unexpected positive consequences.
Lucy Klinkenberg-Matthews
Head of Sustainability, Paragon Customer Communications
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Five benefits of joined-up customer journeys
With so many customer communications, across a growing number of channels, it’s no surprise that customer engagement tends to become fragmented.
How speed of response is essential in staying ahead of regulatory action
Data from Ofgem shows that businesses paid out millions in fines and redress payments
