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Local government

Enhance local service delivery

Transform community engagement and service delivery with Paragon’s leading-edge engagement solutions.

Powering local service delivery and community engagement

With ongoing funding pressures and growing demand, councils are having to make increasingly difficult choices when it comes to the effective delivery of public services.

Our secure and scalable solutions are built to improve engagement between local authorities and the communities they serve, while easing cost pressures and improving service delivery. 

Reduce costs

Our communication solutions deliver streamlined processes for improved operational efficiency, reduced maintenance expenses, and long-term return on investment.

Enhance patient experience

Thanks to tailored, timely and personalised communications, our solutions increase citizen engagement and achieve faster response times, enhancing coordination across government departments and delivering positive outcomes for UK citizens.

Maintain security and compliance

We’re committed to data security and are ISO 27001, Cyber Essentials and ISO 9001 compliant. Meeting all local government data protection standards, our encryption and secure communication protocols protect the personal information of the communities you serve.

Secure messaging features enable collaboration between different branches of government, all while maintaining compliance with data sharing regulations.

We are also members of the Crown Commercial Services framework, supplying services and products across RM 6017: Postal Services & Solutions and RM 6280: Postal Goods, Services & Solutions.

Build in customisation and scalability

We tailor our solutions to the unique requirements of every government department and local authority. And because we know a one-size-fits-all approach isn’t compatible with national and regional policy engagement, our scalable services are built to accommodate change.

Our solutions are also compatible with other government IT systems, and to minimise disruption during implementation, they’re built for seamless integration with existing legacy platforms.

Benefit from training and support

Our comprehensive training programmes ensure the smooth adoption of new communication technologies. Regular support, troubleshooting, optimisation and check-ins help to maintain performance.

Our work with public sector

Local government Central government

Faultless election printing and mailing for local, general, and European elections.

In an environment of political uncertainty, the local, general and European elections needed to run smoothly. The printing and mailing of postal and polling station ballot papers and other voting material is a vital part of that; Paragon worked with a specialist service provider to deliver this faultlessly.

Local government Central government

Faultless election printing and mailing

In an environment of political uncertainty the local UK and European Elections needed to run smoothly. The printing and mailing of postal and polling station ballot papers and other voting material is a vital part of that; Paragon worked with a specialist service provider to deliver this faultlessly

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